Privacy Policy

Effective Date: [Insert Date]

Introduction

At Onyxo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our eCommerce platform to browse or purchase electric products.

1. Information We Collect

When you interact with Onyxo, we may collect the following types of information:

Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details.

Account Information: Username, password, and other information related to your Onyxo account.

Order Information: Details about the products you purchase, payment history, and transaction data.

Technical Information: Your IP address, browser type, device information, and activity data gathered via cookies and other tracking technologies.

Communication Information: Data you provide when contacting customer service, leaving reviews, or subscribing to newsletters.

2. How We Use Your Information

Onyxo uses your information for the following purposes:

Order Fulfillment: To process transactions, ship products, and provide updates on orders.

Customer Support: To respond to your questions, resolve issues, and improve your experience.

Personalization: To tailor your shopping experience and provide product recommendations.

Marketing: To send promotional materials, special offers, and updates (with your consent).

Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your information to third parties. However, we may share your data in these circumstances:

Service Providers: With trusted partners (e.g., payment processors, shipping companies) necessary to complete your transactions.

Legal Obligations: If required to comply with legal processes or government requests.

Business Transactions: In the event of a merger, acquisition, or sale of Onyxo, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

Onyxo uses cookies and similar technologies to improve website functionality, enhance your shopping experience, and analyze usage patterns. You can manage or disable cookies in your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, so we encourage you to protect your account credentials.

6. Your Rights

You have rights regarding your personal data, including:

Access: Request a copy of your personal information.

Correction: Update inaccurate or incomplete data.

Deletion: Request deletion of your information, subject to legal requirements.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to external sites. Onyxo is not responsible for the privacy practices or content of these third-party websites.

8. Changes to This Privacy Policy

Onyxo reserves the right to update this Privacy Policy. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.

9. Contact Us

For questions or about this Privacy Policy, please contact us at:

Email: onyxo1111@gmail.com

Phone1: +91 7535055044

Phone2: +91 97619 46251

Thank you for choosing Onyxo. Your privacy is our priority.